Transit Ambassadors

IndyGo Transit Ambassadors

IndyGo is looking for energetic and enthusiastic volunteers to join our transit ambassador team!

If you are currently a Transit Ambassador, you can access the hub here https://www.indygo.net/transit-ambassador-hub/

If you believe mobility is an important part of the Indianapolis community, here’s your chance to help IndyGo spread the word and gather feedback about transit services and projects. You could make a big difference in someone’s life just by helping them ride IndyGo. Being an ambassador is fun, rewarding, and important.

IndyGo team members train ambassadors to understand transit in Indianapolis, including current routes, route changes and the next steps in IndyGo’s Purple Line and other big projects. Once trained, ambassadors will teach others how to use transit and feel confident riding the bus, while gathering feedback about transit services and projects. You’ll be a member of the IndyGo go-to crew.

Ambassador Qualifications

Eligible volunteers must be at least 18 years old and commit to a one-year term. Volunteers who are multilingual in Spanish, Haitian Creole, French, or other languages is preferred.

Transit Ambassador Role

Provide IndyGo with information about transit riders and the public.
Help people understand and feel comfortable riding transit.
Share timely information and updates at the Transit Center and other key IndyGo locations.
Gather feedback at community events and while riding routes.
Gather rider stories.

Transit Ambassador Expectations

Attend quarterly transit ambassador meetings.
Conduct at least 6 hours of outreach each month in various capacities.
Wear transit ambassador apparel when volunteering.
Maintain good tracking records of outreach activities and communicate feedback to IndyGo.
Enjoy FREE bus rides during your term — did we mention FREE bus rides?
Enjoy a $60 monthly stipend.