During the season of giving, IndyGo is showing its thanks to riders by giving back and providing fare-free service Thanksgiving Day, Nov. 28. Buses will also operate on a Sunday schedule. Learn more here!
From our Drivers to our administration and customer service representatives, from our planners and project managers to our executives and mechanics, IndyGo is a system of people working hard to provide Indianapolis with the best transportation system possible.
Staff and Executive Team
Headquartered just east of downtown Indianapolis in the Hunter Creek Business Park, IndyGo coordinates more than 750 IndyGo associates who work hard and diligently to provide Marion County with safe, dependable, convenient transportation demanded by modern life in a major metropolitan area.
Nearly 450 of our associates are proud members of the Amalgamated Transit Union (ATU) Local 1070, and they’re led by the following executive team.
Jennifer Pyrz was appointed IndyGo president and CEO in May 2024, after serving in the role on an interim basis for six months. Pyrz is responsible for leading the agency of more than 750 employees and its fleet of more than 300 vehicles. She holds more than 25 years of experience in the transportation industry, with nearly 10 years working directly with or for IndyGo. As the agency’s leader, she has successfully ushered IndyGo through the 2024 legislative session, defeating a bill that would have threatened dedicated bus lanes and IndyGo’s third Bus Rapid Transit (BRT) project, the Blue Line. She accomplished this while increasing the public’s awareness of how public transportation is essential in Indianapolis through testimony, meetings with legislators and community engagement. Additionally, she has further developed key policies involving the agency’s strategic plan and established and maintained vital partnerships with local and federal stakeholders to support agency goals.
Before her appointment to IndyGo’s top leadership position, Pyrz was the chief development officer. In that position, she and her team took charge of developing IndyGo’s second and third BRT lines, the Purple and Blue lines, and led expansion plans for IndyGo’s new East Campus headquarters, which consists of the current administrative building and a future fleet terminal and maintenance facility. Other infrastructure projects she spearheaded include many planning initiatives in areas such as micro-mobility, transit-oriented development and network planning.
Immediately prior to working at IndyGo, Pyrz played a crucial part in executing IndyGo’s first all-electric BRT project, the Red Line, while working as an engineering consultant. In her early years in the private sector, Pyrz was responsible for managing and providing technical analysis for a diverse range of projects, including environmental studies, traffic forecasting, transit analysis, transportation plans, and BRT construction and architectural design. She received a bachelor's and master's degree in civil engineering from Purdue University in 1995 and 1997. She currently serves on the advisory board for WTS of Greater Indianapolis and previously served on the board of directors for Midtown Indy. She is the past president of Indiana Institute of Transportation Engineers and is an Eno Transportation Foundation Fellow.
Carrie Black has a combined 30 years’ experience as a broadcast journalism, communications and public relations professional. As a four-time Emmy award-winning TV reporter, Black worked as a reporter and anchor in Missouri, West Virginia and Indianapolis (WTHR-TV).
After hanging up the microphone, Carrie took her storytelling and media expertise to Indianapolis Public Schools where she managed media relations, crisis communications, and internal/external messaging for one of Indiana’s largest school districts.
In 2021, Black brought her strategic and multi-pronged communications approach to IndyGo as director of communications where she managed media relations, social media, video production, marketing, website content, and internal/external communications.
As IndyGo’s chief public affairs officer, Black will lead the agency’s strategic communications, including a focus on education, awareness and advocacy surrounding the agency’s main initiatives through a variety of tactics.
Black is a proud member of the Indianapolis Alumnae Chapter of Delta Sigma Theta Sorority, Inc., a national organization dedicated to public service and scholarship in the Indy community.
Black is an avid fitness and nutrition enthusiast and enjoys taking in Indy’s world-class sports and entertainment events with her husband. The couple has a daughter who attends Indiana University in Bloomington. She received her bachelor’s degree in broadcast journalism from the University of Missouri School of Journalism.
Bart Brown joined IndyGo in 2019 as the VP Finance and CFO for IndyGo. He previously worked for the Indianapolis City-County Council. He was responsible for developing and overseeing the budget process and financial planning for the City-County Council. Brown also has over twenty-five years of financial expertise, as he has assisted both public and private sector entities in the oversight and planning of financial, administrative, and auxiliary functions. Additionally, Brown helped steward the City of Indianapolis’ through several budget-writing processes and efforts to promote high-quality public services. Bart has a master’s degree in Public Administration from Indiana University – Purdue University and a Bachelor’s degree from Indiana University in Bloomington.
Marcus Burnside began working with IndyGo in Fall 2015 as a consultant and joined the IndyGo team in 2017. He has over 25 years of Information Technology experience, in both private and public sector organizations. He most recently served as CIO for the City of Lawrence, Indiana and previously worked for Monster.com, ITT Educational Services, Inc., and Kaplan Compliance Solutions. Marcus holds a Bachelors in Technical Management from Purdue University and an MBA in Project Management from Keller Graduate School of Management. When Marcus is not working, he enjoys sports, traveling, and spending quality time with his family.
Robert Frye comes to IndyGo with extensive legal experience in Indiana where he’s been practicing law for nearly 30 years in corporate, private practice and government settings. He most recently served as legal counsel to the City of Indianapolis Department of Public Works for eight years. Prior to that, he also worked for the city’s Department of Metropolitan Development, owned his own private firm, managed litigation for a national banking institution, along with several other stints in different roles at DPW.
Frye earned a Bachelor of Science degree in public policy from Indiana University and his law degree from the Indiana University Robert H. McKinney School of Law. He is a lifelong Indy resident, where he currently lives. He and his wife enjoy traveling and visiting their three adult children in Los Angeles, Denver and Chicago.
Griffin comes to IndyGo with extensive experience in human resources (HR) initiatives, talent acquisition, employee engagement, and Diversity, Equity and Inclusion and belonging leadership. He most recently served as Vice President of People & Culture and Diversity, Equity, Inclusion and Belonging at Infrastructure & Energy Alternatives (IEA), which was acquired by MasTec. Prior to his time there, Griffin worked for Medxcel, Damar Services, Inc., Finish Line, Anthem and more within the Indianapolis area.
At IndyGo, Griffin will oversee the Department of People and Teammate Experience, which includes both HR and Diversity, Equity and Inclusion, and Workforce Development functions. Duties will include leading teammate recruitment, benefits, training and development, maintaining social responsibility, fostering relationships with IndyGo’s union and much more.
Griffin graduated Cum Laude from Indiana Wesleyan University. He currently serves as a board member for Tangram, committee member for Equity Initiative of Indianapolis, advisory board member for Kids’ Voice of Indiana and member of the United Way DEI committee. Previously, he served as a board member for the Diversity Roundtable of Big Brothers Big Sisters of Central Indiana and Indianapolis Society of Human Resources.
Griffin has been married to his wife, Dawn, for 23 years and they have a daughter who will start college in the fall. They also have an eight-year-old mini Australian Shepard named Lexi.
Before being named the Vice President of Government Affairs at IndyGo, Cam worked in the office of Indianapolis Mayor Joe Hogsett as Director of Community Outreach. In this role, Cam worked to facilitate engagement between city agencies and neighborhood residents across Marion County. Projects that Cam helped to establish included the Mayor’s Neighborhood Resource Fair and Employ Indy’s youth jobs initiative known as “Project Indy.”. Additionally, Cam oversaw day to day operations of the Mayor’s Neighborhood Advocate program and served as an advisor to Mayor Hogsett on all neighborhood-focused engagement issues. Prior to joining Mayor Hogsett’s staff, Cam worked in the Office of U.S. Senator Joe Donnelly as his State Scheduler, handling travel logistics and meeting requests for the Senator and his State Director, Hodge Patel. Cam also served as the Senator’s statewide African American Outreach Liaison. Previously, he worked as Constituent Services Manager for Senator Donnelly, handling a portfolio that included Social Security, Labor, Small Business and Trade, Education, Judiciary, and state/local government issues. A native of Indianapolis, Cam is a graduate of Ball State University and holds a degree in Communications. He and his wife Samantha reside on the near northside.
Thomas has substantial experience in strategic and urban planning, policy and data research, and community development. Before assuming this position, she held several leadership roles in fare collection system modernization, strategic planning, capital programming, short- and long-range service planning and transit-oriented development over her more than five years with the agency. As chief development officer, Thomas will be responsible for the agency’s strategic planning, engineering and construction initiatives.
Throughout her 20-year career, Thomas has served in leadership and management roles within the public, private and nonprofit sectors, often focused on strengthening the relationship between land use and transportation. Her work has attracted federal and local funding, changed land use and development laws and resulted in the expansion of IndyGo’s services.
Thomas graduated from Ball State University, in Muncie, Indiana, with a bachelor’s degree in urban planning and development. She’s served as a trusted adviser to multiple municipal and city governments, redevelopment commissions, advisory boards, community development professionals and private developers over the years. She currently serves as a commissioner for the Indianapolis Community Food Access Advisory Commission and an advisory committee member for the Connected Communities.
A native of the Hoosier State, Thomas lives in one of Indianapolis’ streetcar suburbs with her husband and two sons. In her free time, she loves attending sporting events and playing billiards.
Aaron Vogel currently serves as Chief Operating Officer, responsible for customer services, facility and fleet maintenance, life safety, mobility solutions, performance analytics, security, service planning, training and transportation. Vogel began working with IndyGo in Fall 2019 as Chief of Staff. In that role, he was responsible for organizing and coordinating staff functions and activities, guiding strategic business initiatives, providing oversight on projects of high importance and acting as consultant to the President/CEO. Vogel has been in the transit industry for more than 21 years, with experience in the private and public sectors, at small and large agencies, primarily in California, delivering quality service to the public. He has held various positions from manager, general manager and director and has worked with literally every mode of transit, from bike share programs, paratransit, fixed route, bus rapid transit, commuter shuttles, commuter rail, light rail, heavy rail, streetcar and other innovative on-demand and autonomous projects. Vogel holds a master’s degree in Transportation Management from San Jose State University.
Chief Administrative Officer - Assistant to President/CEO & Board of Directors
Charlie Carlino
Chief Administrative Officer - Assistant to President/CEO & Board of Directors
Charlie Carlino is a graduate of Ben Davis High School. He has served in various retail management, information technology, and transportation positions in Central Indiana throughout his career. He served as the Lead Technology Specialist and Routing Specialist in the MSD of Wayne Township's Transportation Department, the Assistant Director of Transportation for Westfield Schools, and now serves as the Chief Administrative Officer to the President/CEO and Board of Directors at IndyGo in Indianapolis.
Charlie is a lifelong resident of the Westside of Indianapolis. In his free time, Charlie enjoys spending time with his daughter, Alexis, supporting our local sports teams, studying family genealogy, and playing trumpet.
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